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DISCLAIMER NOTICE/INDEMNITY

1. CHECK IN TIME 14:00 pm AND CHECK OUT TIME 10:00 am.  
2. TO SECURE YOUR RESERVATION OR BOOKINGS BE ADVICED THAT IT IS REQUIRED TO BE DONE THROUGH EMAIL ENQUIRY/ DIRECT ENQUIRY (TELEPHONICALLY) . A NON-REFUNDABLE DEPOSIT SHOULD BE PAID UPFRONT OR IN FULL. 
3. ID OR DRIVERS LICENCE WILL BE REQUIRED WHEN CHECKING -IN.
4. ONLINE BOOKINGS AND ELECTRONIC PAYMENTS, PLEASE E-MAIL US PROOF OF PAYMENT, STATE YOUR NAME AND ARRIVAL DATE AS REFERENCE.
5.  HALF- DAY IT COSTS HALF THE RATE FOR SPECIFIC ROOM CATEGORY FOR 5 HOURS FROM CHECK-OUT TIME WILL BE OFFERED ON REQUEST. FULL AMOUNT BOOKING FEE WILL BE PAID IF THE ROOM IS STILL OCCUPIED AFTER 5 HOURS.
6. A CANCELLATION FEE WILL BE APPLICABLE SHOULD YOU DECIDE TO CANCELYOUR RESERVATION FOR EXAMPLE, NO FEE WILL BE CHARGED SHOULD IT BE A WEEK PRIOR TO CHECK -IN DAY, 80% FEE WILL BE CHARGED SHOULD YOU CANCEL 24 HOURS PRIOR TO CHECK IN AND100% WILL BE TAKEN IF THE BOOKING IS CANCELLED ON THE DAY OF CHECK IN.
7. 30 mins EXTRA TIME WILL BE OFFERED ON REQUEST, FULL AMOUNT BOOKING FEE WILL BE PAID IF THE ROOM IS STILL OCCUPIED AFTER 10:30am
8. NO SMOKING IN THE ROOMS, PENALTY FEE OF R 500.00 WILL BE PAID, IF FOUND SMOKING IN THE ROOM OR FIND ANY SIGN OF SMOKE.
9. NO MORE THAN 2 PERSONS IN THE ROOM, PENALTY CHARGE OF R 500.00 WILL BE PAID IF FOUND.
10. DAMAGE TO BOEKELTONG PROPERTY WILL OCCUR TO IMMEDIATE FINE FEE OF MINIMUM R 500,00 UP TO DAMAGE COSTING DEEMED BY GENERAL MANAGER / DUTY MANAGER.
11. DAMAGE TO LINEN & TOWELS WILL OCCUR TO IMMEDIATE FINE FEE OF R 1 000,00 (Considering the seriousness of the damage e.g Blood, Polish, Dye and Make- up etc)
12. KIDS LESS THAN 12 YRS MAY SLEEP WITH THEIR PARENTS, EXTRA MATTRESSES FOR R 200.00 AND EXTRA BLANKETS WILL BE OFFERED. OLDER THAN 11 YRS SHOULD BE BOOKED IN A SEPARATE ROOM.
13. LEAVE THE KEY WITH OUR PORTER OR RECEPTIONIST WHEN CHECKING OUT.
14. PLEASE MAKE SURE WHAT YOU FOUND IN THE ROOM STAYS BEHIND WHEN CHECKING OUT. EXAMPLE: (towels, blankets, cup sets…etc.) YOU MAY ONLY USE THE AMENITIES WITH NO CHARGE, IF WE FIND ONE OF THE ABOVE-MENTIONED ITEMS MISSING, BOEKETLONG WILL PRESS CHARGES/ THE GUEST WILL HAVE TO PAY.
15.  RESTAURANT IS AVAILABLE ON-SITE. SET MENU RESTAURANT BREAKFAST TIME: 07:00 – 11:00 am LUNCH: 12:00 - 16:30pm DINNER: 18:00 -22:00 pm NB: ROOM SERVICE ONLY ON SPECIAL REQUEST.

Guest/s attendance at this establishment is at their own risk. The Proprietor, its agent/s and/or its employee/s (“the Proprietor”) shall not be liable for, and the guest/s hereby waive/s and abandon/s any claims of whatever nature including but not limited to that for theft, injury, loss, or damage of whatever nature, against the Proprietor, whether arising from the Proprietor’s default, negligence or otherwise. The guest/s, in addition to the aforesaid, hereby indemnify the Proprietor against any claims which may arise from whatever nature, whether arising from the Proprietor’s default, negligence, or otherwise. This disclaimer notice is prominently displayed throughout the property and is valid and automatically considered as accepted by guest/s entering the property. Cancellation is allowed 3 days prior to check-in day. Cancellation is Non-refundable within the 3 days prior to check-in day.