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 INDEMNITY: 

I/We attend this establishment at my/our own risk.  The proprietor, its agents, and/or its employees, shall not be liable for, and the guests hereby waive/s any claims of whatever nature including but not limited to that for theft, injury, loss or damage of whatever nature against the proprietor, whether arising from the proprietors default, negligence or otherwise.  The guest/s, in addition to the aforesaid, hereby indemnify the proprietor against any claims which may arise from whatever nature, whether arising from the proprietor’s default, negligence or otherwise.

Cancellation Policy:

• Non-arrival / premature departure, 100% of the total invoice amount payable.
• Less than 7 days, 100% of the total invoice amount is payable.
• From 7 to 14 days, forfeit 100% of the deposit.
• From 14 to 21 days, forfeit 75% of the deposit.
• From 21 to 28 days, forfeit 50% of the deposit.
• If a booking is canceled well in advance, i.e. 29 days or more, no cancellation fee is charged.
• If a deposit needs to be refunded, a 10% admin fee of the refunded amount will be applicable.

GENERAL TERMS AND CONDITIONS:

• Commissions: Our rates are not commissionable.

• Insurance: To avoid any misunderstanding, a booking constitutes a binding contract. All guests confirming a booking are advised to take out insurance to cover the full cost of their accommodation in the event of a cancellation. We will seek compensation for any cancelled accommodation that cannot be re-let, including premature curtailment.

• Check-in time is from 14H00. Late check-ins to be arranged prior to arrival.

• Check-out time is at 10H00. Late check-outs are to be charged additionally.

• Accommodation will automatically be cancelled if the deposit is not received by the due date.

• Deposits are not refundable in the event of a cancellation, or ‘non-arrival’ (See cancellation policy).

• No persons other than those quoted for, are permitted to share the accommodation.

      A copy of Identification (ID, Passport or Driver’s Licence) will be required from each guest staying at Amakoekoe Guest Lodge.

      Breakfast order and times (from 7h30 – 09h00) will be required and will be served in our Dining Area.