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Villa Jana’s Cancellation Policy:

Accommodation, Function | Corporate Reservations:

·      If a booking is cancelled 7-14 days prior to arrival, 50% cancellation fee will be charged.

·      If a booking is cancelled 0 - 7 days prior to arrival, 100% cancellation fee will be charged.

·       If a booking is cancelled 15 days prior to arrival, 0% cancellation fee will be charged.

Villa Jana’s Payment Policy:

Accommodation, Flower Courses, Functions | Corporate Reservations:

• Please note a Quote is valid for 3 working days only.
• Do not make payments on Quote Status. 
• Please accept quote via email info@villajana.co.za.
• Bookings will be confirmed when you receive an Invoice. 
• No checks-in before payments are made.

Please note: for Function | Corporate Reservations:

• 3 days after quote - 50% payable of the  account.
• 2 days before event - balance  payable